We have done our best to display taxes, transaction fees and shipping prices accurately. However, KICHU will not be responsible for any change in transaction fees and shipping or custom charges that may occur for domestic or international shipping. KICHU reserves the right to adjust any prices at any time without prior notice.
Prices mentioned by the products are inclusive taxes.
We accept Credit/Debit card transactions or NetBanking which are accepted via Payu
All international payments are accepted via PayPal. Direct Bank transfers are also acceptable. It is up to the customer to bear the transaction charges.
International shipping prices are calculated at checkout.
Shipping within India is free of charge
All orders are dispatched within 2 – 3 working days from the date of purchase and can take up to 5 working days for domestic delivery and 10 working days for international delivery. Upon dispatch, the customer will be notified and shall receive the tracking details of the package. For international order KICHU will not be held responsible for any additional charges to be paid at customs.
If you wish to cancel your order, you must email us at firstname.lastname@example.org within 24 hours from the time of purchase. Your payment shall be refunded within 7 working days.
EXCHANGE AND REFUNDS
For exchange and refunds you can email us at email@example.com or call on 0141 – 4023984 (Mon – Fri between 11:00 am - 06:00 pm). All items must be returned to us with the tags and the packaging intact.
Once an item is purchased, we can accept the status of a refund up to 5 working days from the date of delivery. The item should be delikvered to our office and upon inspection we will update the status of an exchange or refund.
Exchanges are valid up to 10 working days from the date of purchase.
If a defected or damaged item has been received, we urge the customer to contact us within 48 hours from the time of delivery and we shall arrange for a refund or an exchange of goods.